Help&Info

Q&A:
1 What is TPE? What is silicone?
Silicone and TPE are the two main materials used to make sex dolls as they both feel comfortable and realistic. Silicone is a more hard-wearing substance and the hardness of silicone is similar to that of the human body, which gives silicone dolls a more realistic look and feel! TPE dolls are softer, more flexible and easier to pose sexually. In addition, they are easier to mold into lively dolls. They are usually cheaper than silicone dolls!

2How soon can I expect my sex doll to be delivered?
Delivery time depends on whether you order a stock doll or a customized doll, from the date of purchase, stock dolls generally arrive about 7 days after the order, while customized dolls need to wait longer, about 4-6 weeks, it is worth noting that we are basically stock-based, in the event of a small amount of insufficient stock, will be marked separately and promptly with your instructions and exchange, please rest assured that the purchase!

3What countries do we ship to?
We ship to all countries in the world except India, Pakistan, UAE and Thailand，Saudi Arabia, United Arab Emirates, Pakistan，Iraq, Iran, Kuwait,The three provinces of Canada
NT(Northwest Territories)，YT(Yukon)，NU(Nunavut) (these countries prohibit the use of sex toys and have strict customs clearance).

4How to order and pay:
We understand the importance of secure payment and trade guarantees, to ensure that both parties are protected in the transaction, we use the most reputable online secure payment portal PayPal, you can pay with PayPal, or you can use a credit card tied to your PayPal account!

5Buyer's Guide:Please follow the steps below to complete the checkout.
(1Select your favorite products, options, and then click add to cart.
(2) Click “CHECKOUT” to confirm the bill and then click PayPal to pay directly;
(3) Click “CHECKOUT”, fill in the “Shipping Details” and confirm;
(4) Select the shipping method (currently limited to standard shipping) and click “Continue Payment”.
(5Check the amount you want to pay; choose “PayPal” payment.
(6Fill out the form and click “Pay Now” to complete the payment.
(7After the payment is completed, we will process the order within 24 hours, and confirm the order and address with you, and will send you the order form after shipment.

6Transportation Policy
We have stock warehouses in Europe and the United States and Canada, customers in Europe and the Americas can enjoy free shipping (some remote areas need to be re-communicated), we will ship the goods by DHL or UPS, all the goods will be kept confidential and labeled as models to protect your privacy. All shipments will be kept confidential and labeled as a model for your privacy. Depending on the distance of the area, delivery will take approximately 7 days.

For customized products, once the order is received we will notify the manufacturer and start production, we will communicate with you before shipping to make sure the order is correct and the details are correct. Shipping usually takes between 3 to 5 weeks depending on your exact location!

7Tracking your order

8Customized Product Refund and Return Policy
Shipping and Return Policy

If you have any questions, please email us at Euphoriadoll@outlook.com
Delivery time:
In-stock items
All in-stock items will be shipped within 0-2 business days after payment is received. Our in-stock items can be sold worldwide.

All Other Items
Any item that does not have “In Stock” in the product name will be a custom order. We have listed the shipping times for different carriers here.

US & Canada Express: 5-10 days
EU: 7-15 days
Finland, Denmark, Norway, Switzerland: 5-15 days
Australia: 7-15 days
UK: 7-15 days
This is the estimated delivery time. Special circumstances may extend this timeframe (e.g. Chinese holidays, snowstorms, heavy rain or COVID-15, etc.)

100% Satisfaction Guarantee
In order for you to have the best dolls, we strictly control the manufacturing process of the dolls and carefully inspect them before delivery. When you receive your sex doll, please be sure to inspect the doll carefully to make sure it is in perfect condition. If you find any quality problem caused by non-human factors such as breakage, please take a good picture, do not use it and contact us at Adopted within 14 days Euphoriadoll@outlook.com. It has been confirmed that the product has quality problems. We will return or replace the doll with another one.

Our customer service representatives will work with you to find the best solution for your situation by replacing the original item or refunding you. We will charge a 50% restocking fee. If you have already used the doll, we will not be able to issue a refund.

Order Changes or Cancellations
Order processing usually starts within 2 hours of receiving your order, so please make sure your order is correct before clicking the submit button. If we have started processing your order and you still wish to cancel it, please adhere to the following policy:

You can cancel your order within 12 hours at no cost to you and we can give you a full refund.

If you still wish to cancel after 12 hours, we will charge a certain fee of 20% depending on the progress of your order processing.

If we don't respond to your email in time, please be patient and we will process it according to the time you sent the email.

Please understand that orders will not be canceled once the doll has shipped and the tracking number for the stock or customized doll has been completed.

Damages and Warranty
We do not offer refunds for any reason other than the product arriving damaged.

However, if you receive a defective product, please feel free to contact us within 24 hours. Be sure to provide as many details as possible, including any pictures and videos, in this case Please send an e-mail to Euphoriadoll@outlook.com. We can then work to resolve the problem. Therefore, you must inspect your doll from head to toe upon receipt before using it. This is very important.

You are not entitled to a refund or exchange if the item is damaged due to misuse. You must have common sense and take care of the item to avoid damage to the product.

We appreciate any feedback as it helps us work with the manufacturer to avoid repeating these issues in the future.

Undeliverable Orders
Please be careful when providing your delivery information. The information you provide will print your delivery label accurately. If an order is returned to us as undeliverable, we will charge a 50% handling fee and will not refund shipping costs.

9 Reasons to choose us
Why you should buy from mygooddoll.com
Welcome to mygooddoll, here are the silicone dolls you can take home anytime!
(1. High quality products
Strict production process and testing procedures ensure that the dolls are lifelike from expression to curves, and feel real, soft and flexible.
(2) Rich style options
Provide a variety of styles to meet different personalized needs, covering youthful and lively, mature and charming and characteristic custom image.
(3) High privacy protection
We emphasize customer privacy and keep the purchase process strictly confidential to ensure the safety of personal information and purchase records.
(4) Professional customer service
We have a professional, warm and caring customer service team to provide accurate and effective solutions to problems before and after purchase.
(5) Reasonable price advantage
Under the premise of quality assurance, we provide competitive prices to realize cost-effective.
(6) Continuous innovation and improvement
Attention to market and demand changes, and constantly push the new design and function.

10 sex dolls instructions for use

11 sex doll maintenance and maintenance
Keeping sex dolls clean and well-maintained is the key to prolonging the life of your new ultra-realistic sex doll. Here are some tips for maintaining the quality and longevity of your sex doll.
How to Move Your Doll Your love doll is not allowed to swing fully from different angles. You should not apply excessive force to move her joints to achieve any position.
Do not keep her in the same position for long periods of time or even let her lie on a hard surface for long periods of time.
Cleaning your sex doll

We recommend cleaning your doll directly after each use and at least once every 2-4 weeks (regardless of use).
Using a mixture of regular antibacterial soap and clean warm water, gently massage your doll's skin with your hands or pat it down with a clean sponge. (Just like cleaning a real person.)
You can give your doll a shower or bath.
Make sure not to get the neck or headstock too wet. This is to prevent the metal parts from rusting. If you accidentally let the metal parts get wet, be sure to dry them immediately to prevent rusting.
Do not use abrasive soaps or any other general purpose cleaning products.
Drying your sex doll

Ensuring that your doll is completely dry is equally important to minimize the likelihood of damage.
Gently pat dry with a clean, soft cotton cloth and allow the skin to air dry completely.
Do not use hard sponges/brushes or steel wool for cleaning - this can cause damage.
Do not towel dry the doll, if towel drying, use a “patting” motion.
Once dry, apply talcum powder to the doll. Do not apply talcum powder while the doll is still wet.
After cleaning, apply talcum powder to the doll's body, which protects the skin and prevents damage caused by friction.
Apply talcum powder to your doll every two weeks or at least once a month (depending on use).
Do not apply any other substances, such as essential oils, to the skin.
Cleaning the vagina/anus/oral cavity

Your doll's vaginal, anal and oral areas should be cleaned after each use to avoid bacterial growth, as TPE skin is more porous than silicone.
Rinse the vagina with mild antibacterial soapy water from a vaginal douche until thoroughly clean, then rinse the vagina with water from a vaginal douche until all soap has been removed.
Dry the canal thoroughly.
Once dry, wipe the inside and outside with a good quality renewal powder.
Clean your sex doll's face

Remove the head from the body.
If possible, remove the wig.
Dip a sponge or cotton cloth in warm antibacterial soapy water and gently massage the face. Gently pat the facts with the antibacterial soap on the warm sponge.
Be especially careful not to damage your eyes and eyelashes and avoid getting these areas wet.
Gently pat the face with a dry, non-abrasive cloth and allow to dry naturally before reapplying to the body.
Do not immerse the doll's head in water at any time.
Do not use abrasive soaps or any other cleaning products.
Do not use rough materials or hard/sharp objects.
Do not apply too much pressure to the skin.
Do not use a hair dryer or any other heating device on the doll.
Do not attempt to place it near a radiator/fire source or any other heating device to speed up drying.
Sex Doll Wig Care

The sex doll wig should always be removed from the doll's head before cleaning.
You can use shampoo and conditioner if you wish.
We recommend combing the hair directly after cleaning and allowing the wig to air dry on a wig stand.
Do not blow dry the wig on the doll's head.
Do not use hair products to style the hair, they may damage the doll's skin and face.
Sex Doll Skin Care

If you notice that her skin is not smooth, please apply baby talcum powder to her skin with a brush to keep her skin as smooth as new. Please only do this when her body is dry. This is important so as not to tear her skin.
Please make sure that the clothes you put on her are dye-proof. Dark and low quality clothes can easily transfer color to her skin. Please wash your clothes more often to prevent this from happening. If it does happen, you can use TPE doll stain remover to remove the stain. Or, you can rub the stain with olive oil and then wipe the stain away with a damp cloth.
Keep her away from magazines, colored leather, newspapers, or anything similar that might transfer the color to her.
Do not let the doll's arms or legs be raised or spread for more than a few minutes. The pressure exerted on the TPE can cause tears if the doll's arms are held up or legs are spread. You may come back to find that the doll's underarm or groin area has split and then needs to be repaired. Therefore, when you are not using your doll, be sure to return it to a neutral, pressure-free position with your arms at your sides and your legs closed.
Do not expose your sex doll to direct sunlight to prevent the TPE material from deteriorating.
TPE has a soft texture and tends to flatten or wrinkle if left sitting or on a surface for long periods of time. If you leave your doll unattended for more than a few days, be sure to hang it using a closet rod hanging kit to avoid compression marks and wrinkling.
Sex Doll Bone Care

Your sex doll has a metal skeleton and removable joints to keep her flexible. You can move her limbs and body, and it is completely normal for movement to leave marks on her body.
Please understand that all of our dolls are not allowed to swing fully at different angles. You should not push too hard to move her joints to achieve any position.
Do not allow her to hit hard surfaces or fall over.
Avoid letting her come into contact with any sharp objects, they can hurt your doll.
Try not to keep her in the same position for too long, or even let her lie on a hard surface for a long time. Since this is TPE, if she stays in the same position for a long time, the shape will change, for example, her butt will become flatter even if she lies on it for too long. The best option is to hang your doll. You can purchase a hanging kit.
Tips for changing nails

Place the doll in a neutral position.
Align the detached (loose) nail with the bare nail. This way you can determine which nail matches which finger.
Once you have selected your nails, apply a thin, even layer of glue to the bare nail area. Make sure the area is clean and dry first, without any dirt or talcum powder.
Don't apply too much glue, try to apply it evenly but thinly. Avoid applying too much and causing the glue to spill over the nail area.
Once properly aligned, hold the nail down for 5 seconds - do not touch any of the glue.
Excess glue is difficult to remove, so it is best to avoid spills altogether. If glue spills, remove it immediately with a microfiber cloth and hot soapy water.
Tips for replacing the eyes:

Place the doll in a neutral position.
With one hand, gently and carefully pull the eyelids apart (up and down, not side to side) without touching the eyelashes or makeup.
On the other hand, remove the eye holes and take out all the packing.
Firmly “rub” the filler into the new eye.
Hold the eyes apart with one hand, without touching the eyelashes or makeup.
On the other hand, place the new eye into the socket.
Tips for reattaching loose lashes:

Lay the doll flat, face up.
Apply a small amount of glue to a paper clip, pin, cocktail stick or any other household “tool” with a fine point. We recommend a cocktail stick.
Apply glue to the back of the lashes (not the doll) by gently pulling them back.
Hold the end of the lash without touching the glue and carefully press it into the desired position.
Hold for five seconds then release.

If you need any further help in the meantime, Please feel free to contact us Euphoriadoll@outlook.com. will do our best to answer any questions and help you with any queries you may have.